Value-based selling requires workflow-centric conversations. Align with your sales team and practice leads to lead with these conversations. These are key to end user adoption and success. It's up to your sales team to help customers understand the value of collaboration, by showing them how they can reach their goals in their daily jobs. Learn more about workflow-based selling.
We interviewed Webex power-users to learn what their goals are in their jobs, so we can help make working easier for them. Here's what they said...
With collaboration solutions like Webex Meetings and Webex Teams, the sale doesn't end once the customer has placed the order. It's important for users to adopt the solution in order for you to realize the value of recurring revenue. This means you need to get your customers excited to experience a new way of working with Webex. Show them how Webex can help them reach their goals.
We created the Webex Meetings Adoption Toolkit to help your sales teams have adoption conversations with customers (see ‘Sharable Content’ folder). And check out the Cisco Success Hub for more resources on creating a culture of customer success.
This toolkit includes: Instructions and planning guides to help IT drive adoption in their company with HR, Marketing, Executives, People Managers, and IT. It also includes resources for encouraging adoption like email templates, banners, posters, flyers and more - all editable source documents.