At the centre of the business. We collaborate with everyone at Turtl.
- CX recent collaboration - communicating commercial, usage, strategic direction from a service perspective.
- Development - front line feedback on product direction, bug control and platform feedback.
- Marketing - supporting on current initiatives outside of CS, driving case studies, facilitating client introductions, aligning on future strategies to be more customer focused in marketing.
- Sales - helping to drive case studies, facilitate attendees for events,offer referral/advocacy help where needed.
- Management - highlight risk, present opportunities, offer strategic direction, manage expectations, close upsells, manage renewals, test commercial plans, constantly push the boundaries of the platform - maintaining it's fundamentals whilst pushing the limits.
All whilst maintaining client relationships, control and driving business development.
