Make it simple, flexible, delightful
If you want your teams to keep using your new collaboration tools, it has to be a great user experience. That means unquestionable availability and consistent performance, today and tomorrow.
If you’re experiencing any kind of hardware or software outage, configuration conflict, performance degradation or other issue, our technical services are there to help. They’ll use AI-based tools and unique data sets to focus on the root cause and the right solution, quickly.
But our technical services are not just about fixing problems. We’re here to:
We can also provide you with a single point of contact for support, even in multivendor environments.
If you think all technical support is the same, think again. Take a look at our High-Value Services.
New users and teams. New sites. New features and capabilities, integrations and apps. With Business Critical Services, we can help you take all this change in your stride.
Business Critical Services gives you access to Cisco resources. For example, we can help you with network capacity planning and optimising your WLAN coverage, so your users can enjoy high-quality video meetings anywhere in the building.
When the time comes to plan an upgrade, expansion or new solution, turn to us. We can optimise your change-management processes, validate and test new designs with you, support you with solution integration, and give you best practices on maintaining security and compliance as your infrastructure and needs evolve.
And Business Critical Services is there for you anytime, providing access to powerful analytics and automation features, such as the Business Critical Insights dashboard.
This powerful portal gives you an overview of your infrastructure and the power to update software and configurations at the touch of a button.
Cisco makes working together what it should be — intuitive. Tools that adapt, so teams don’t have to. With clear, crisp video, colleagues and customers feel like they’re all sitting at the same table and everyone can contribute to creating and shaping ideas.
Cisco Webex is technology that puts teamwork first, whether in the office or on mobile devices. Hardware and software make meeting rooms smarter and team interactions flow smoother.
To make the most of intelligent video interactions and achieve true team collaboration, Cisco Collaboration Services for Webex Meetings and Cisco Collaboration Services for Webex Teams can support everyone to be free in the moment, so your team can achieve its potential.
