Become a Webex adoption master
We've got your back with a whole host of content to guide you through your adoption journey with Webex.
Just getting started? Check out the business...
Become a Webex adoption master
Ever wonder why some technologies take off and others just die on the vine? We believe the biggest difference lies in adoption and making it easier for you.
Ready to become a Webex adoption master?
We've got your back with a whole host of content to guide you through your adoption journey with Webex.
Just getting started? Check out the business drivers, project governance, and timelines and milestones packs.
Focussing on adoption? Check out the pillars of success and the measurement packs to really kick things off.
Ready to take it to the next level? Check out the events and gamification guidance, or celebrate success with the success story and high five templates.
Imagine yourself 6 months from now. Your project has been a total success. It didn't just happen. It was planned. You understood your desired end state. You could clearly articulate why this was important and you had a great team.
You planned how you were going to make it happen right from the start.
Adoption is the change management effort required for the user to have the shortest time to realized value. Investing the time and effort before rollout will directly impact the success you have with any Webex project.
Read on to find out the formula for making your Webex adoption your organization's next greatest accomplishment.
You planned how you were going to make it happen right from the start.
Taking adoption to the next level
You've deployed Webex, but how do you take it to the next level?
Creating successful adoption events
Events offer a brilliant opportunity to engage people in your launch or adoption campaign. You can use events at any point throughout your Cisco Webex journey for everything from awareness to support and even a little bit of fun.
In this you’ll find some helpful tips around creating successful adoption events, your Cisco customer success manager can support you throughout the planning of these so don’t hesitate to get them involved and ask for their help.
Download your copy of the adoption events guide
Download the event play cards
Business Card
Game on: Gamification
Using games as part of your adoption strategy is a great way to get your people to engage with new products and features. By playing with the tools in a variety of fun ways, they’ll see how easy the technology is to use in their everyday work. Plus, they won’t feel as if they have to change how they do things. This pack is full of fun ideas to get your people inspired. Share your ideas below in the comments section.
Download the gamification pack
Bots and Integrations
Webex is only part of your digital workplace, bots and integrations can help take your Webex adoption to the next level. Find out how you can use the Webex app hub to move the adoption needle.
Download the Bots and integrations guide
Sharing your adoption success
Part of achieving high levels of adoption is sharing success. Share the stories that inspire and celebrate your champions.
Sharing your success stories
Storytelling is an impactful way to share your Webex adoption successes. The aim here isn’t just to capture the big, company-wide success stories. It’s to highlight the small wins too. Share the story about the marketing department adopting Webex, and the impact it’s had on their everyday working lives. And about how Webex helped an HR campaign achieve its goal to have people home in time for dinner each day.
Use this guidance to share your stories internally, or even better, share them here or with your customer success manager.
Download the Success story template
High fives
Isn’t it great when someone spots you've done a great job, makes you feel warm and fuzzy inside... You know what we’re talking about! We’ve created a collection of great “high fives” you can share with your colleagues to recognize their Webex success.
Check out the High fives
Adoption Toolkits
Workflow-centric conversations are key to end user adoption. Show your users how communicating better over Webex will make their daily jobs easier.
Adoption Guides & Toolkits
Find adoption focused toolkits that can guide you through deploying Webex and managing change.
Product Toolkits
With a focus on adoption, these toolkits are packed full of everything you need to launch collaboration. You'll follow the five pillars to success.
Configuration Guides
Made just for admins, we've got best practices in simple terms so you can deliver the best Webex experience possible.
Essentials Guides
Put Webex in your user's hands with simple steps and instructional GIFs, they can get started in no time.
Industry Toolkits
Drive Webex in your industry. From Finance to growing businesses, we've got toolkits made just for you. And they're customizable to speak to your people.
Driving collaboration adoption just got easier
Webex for growing businesses
We've got you...
Cisco Webex is not just for the big players, it's the perfect choice for small businesses too. We help thousands of small businesses punch above their weight and save time, miles, and money. Read on to see how Webex is helping businesses like yours and tips for getting off to a great start yourself.
Get started with Webex for growing businesses
Webex Meetings vs Webex
Get our guidance on when to use Webex Meetings or Webex. Both apps have amazing strengths. Learn (and share) how to leverage both.
Download the Meetings vs Webex guide
Killer feature packs
Use these packs to drive user awareness of features you know will provide get benefits. They're a great way to continue the conversation with your internal community as a multi-week “did you know” series of feature highlights, attach them to emails, or share as a blog series each week to grow awareness.
We love using these during adoption events. Maybe you just registered your devices to the cloud, and want to specifically drive awareness of specific features. Print and share these with users on site to give them the highlights.
Download the feature awareness pack
