Industry: Retail Region: Americas Technology: Webex Teams
A large American retailer wanted to improve upon its compliance standards and decrease its ongoing auditing costs. When audits were usually finished, a large percentage of compliance issues came from employees wrongly engaging with third parties. Examples include sharing sensitive information, general ethical issues, and making improper payments.
To alleviate these problems and simultaneously reduce ongoing auditing costs, this well-known retailer consulted the Cisco CADI services team on a solution. Looking deeper into the auditing issues, the team noticed that many compliance problems were stemming from third-party conversations via Webex Teams.
Knowing the company wanted to protect sensitive and critical information contained in Webex Teams, the CADI team helped implement a solution that would not only help fix the immediate issues but would also scale for the future.
The Cisco's Webex Teams digital loss prevention (DLP) application was integrated into the platform, helping to detect, monitor, and block unauthorized flows of information outside the company. It helped to:
The solution was deployed, both in the cloud on Amazon’s AWS platform, and integrated with Cisco CloudLock®, a cloud-native access security broker (CASB) that helps the company move to the cloud safely. While AWS offers the ability to spawn automated bots to help with compliance issues, the company was also able to protect its investment while migrating to the cloud.
In the end, the large retailer solved its compliance issues, reduced its costs, improved its security policies, and migrated to the cloud safely – all with the help of Cisco CADI services.
