CADI eBook - Introduction
Read the CADI eBook to find out how Cisco Custom Application Development and Integration services can optimize your Collaboration software experience
Cisco® Custom Application Development and Integration (CADI) services
eBook
Brief introduction
Unlock your potential
Figure 1: CADI overview
The first question you should ask yourself is, “How easy is it for us to customize our Cisco software to integrate with our other applications, devices, and platforms?”
Every company wants their collaboration technology tailored for their specific needs, but many struggle to accomplish their original vision. At some point, many of our customers realize that they want even more out of their current collaboration solution (see below for common themes).
When customers start asking how they can get more out of their current solution, many are pointed in the direction of our CADI services.
For more than 15 years, Cisco and our partners have helped customers avoid the hassles and frustrations that limit their collaboration investment. We’ve developed solutions specifically designed to meet your unique needs. So, regardless of whether you want to build a collaboration strategy, deploy technology, or need to optimize what you currently have, our experts can safely guide you to your destination and help you capture the outcomes you desire.
We encourage you to learn more and to consider using Cisco CADI services to solve your custom collaboration needs, especially as the industry becomes increasingly more complex.
Deliver outcomes
Be the hero your company needs
Why you should consider CADI services
The real benefit of CADI services comes in the form of accelerated business processes, which ultimately help to improve outcomes, such as increased workforce productivity and operational efficiency. Here are some examples:
- Custom bots infused with artificial intelligence (AI) can automate workflows and other manual processes
- Remote machines can aggregate meetings, recordings, files, users, chats, and more through a single-pane-of-glass system
- Improved analytical insights can predict service improvements (manufacturing) and even major data breaches (finance)
- eDiscovery compliance and data loss prevention (DLP) applications can ensure your company remains organizationally compliant and reduce auditing costs
47% of developers believe the highest demand for API integration comes from customization that fits a specific business need
Cloud Elements. State of API Integration: 2018 Report
Proper customization and integration with third-party apps usually requires three to six months and is best led by an expert in collaboration technology. Without the proper expertise, teams looking to reduce costs or improve their reputation may require more time, money, and resources than expected.
Whatever your challenge, our partners and team of experts can help you properly scope your project and ensure your technology is ready to deliver the outcomes you desire. Learn more about Cisco’s Collaboration Services.
Customer examples
Learn more about our work
Now that you've learned a little Cisco's CADI services, its time to check out how we've put some of our solutions to use!
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Most popular examples (Recommended)
Get access to some of our best work and see what CADI can do for you!
Includes: Automated enterprise-wide provisioning, digital loss prevention (DLP), and automated assisted chatbot with A.I.
Includes: Smart and Visual IVR, IRP - click to call, and Smart Dialogue.
Includes: Automated workflows and reporting metrics, Finesse authentication, and immediate scheduled callbacks and solutions.
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