The problem:
frustrated end users

User experience fatigue:
The hidden threat to security and productivity

Employees expect seamless access, yet they often encounter fragmented connection methods and repetitive security checks. This "user experience fatigue" forces a difficult choice between productivity and security. When processes are cumbersome—like needing a VPN for some applications but not others or constantly re-authenticating—users are prone to seeking workarounds, inadvertently creating security vulnerabilities and increasing organizational risk. This friction impacts efficiency and compliance.

61%

of IT and security leaders want to move to passwordless access, underscoring the demand for simpler authentication methods.*

84%

of employees access company networks from unmanaged devices, which is behavior that complicates security and increases risk if not properly managed.**

* 2025 State of Identity Security
** 2025 Cisco Cybersecurity Readiness Index

Secure Access helps users securely access whatever they need to do their best work from anywhere.

Cisco Secure Access: Empowering users with frictionless security

Cisco Secure Access redefines the user experience. While delivering rigorous, zero trust-driven security, it simplifies access through a single, common approach. This eliminates user experience fatigue, providing straightforward, hassle-free application access for happier, more productive teams.

Single sign-on: Authenticate once for seamless access to Internet, SaaS (including generative AI), and private applications.
Intelligent connection: Automatically uses the optimal protocol for speed and reliability.
Frictionless verification: Eliminates repetitive authentication tasks with advanced identity intelligence and device posture.
Proactive performance: Digital Experience Monitoring (DEM) identifies and helps resolve performance issues before they impact users.

Deliver a universal, zero trust experience that seamlessly connects users and things to any app via any port or protocol, backed by advanced AI and identity-aware controls.

"Since implementing Secure Access, our remote users can now access critical applications 60% faster, significantly improving their productivity and experience."

Chandan Pani, Chief Information Security Officer, LTIMindtree.
Customer Highlight