Business benefits

Efficiency and productivity

The latest advances in communications should allow your organization to unlock unprecedented efficiency and productivity gains. They shouldn’t be sending you backwards as employees and customers struggle simply to connect with each other.

You’ll know you’re on the right track if you’re able to consolidate your communications technology systems to reduce complexity and increase efficiency and manageability. Your workforce, business partners and customers should be more engaged. And you should be well placed to transform your business processes and workplaces.

The potential boost you could gain by enabling your employees to outperform is extraordinary. One study shows that companies that make the right investments can see their profit per employee quadruple and revenue per employee rise by 2.8 times.(2)

We have seen these benefits in our own business, where the consolidation of our core communications has enabled a wider workplace transformation program. That program has saved Cisco $200 million a year, partly by reducing our real estate portfolio by 30%. At the same time, employee engagement and satisfaction are up 17%.

(2) The Employee Experience Advantage, Jacob Morgan, Wiley 2017.