The first step in your Webex adoption journey is to have a very clear understanding of why you’re deploying in the first place. The Business drivers for Webex pack will give you guidance on establishing SMART business drivers for your organization.
Download the business drivers workbook
Download the Business Case template
Creating clear, actionable goals to achieve success is only the beginning of your Cisco journey. The 5 pillars of success will guide you through everything from launch and implementation plans to ongoing management, communications and stakeholder engagement.
Download the Pillars of Success Download the leadership play card Download the Preparing IT support teams pack
So, you’ve defined your business drivers and planned for high adoption using the pillars of success. But how will you know how well things are going once you’ve put the plan into action? Before you roll out the services, you must also set some targets and measures for success. This pack will guide you through the three ways to measure success.
Download the measurement guide
Adoption projects are not just planned and set in motion, they require continual monitoring to keep them on track and focused on successful business outcomes.
Download the cross-functional adoption dream team pack
A detailed plan is key to any adoption effort. It will include all the decisions, steps and tasks that will be necessary for a successful launch. The plan will help to ensure that your team knows what they must do and when.
Download the adoption timeline plan
Creating successful adoption events
Events offer a brilliant opportunity to engage people in your launch or adoption campaign. You can use events at any point throughout your Cisco Webex journey for everything from awareness to support and even a little bit of fun.
In this you’ll find some helpful tips around creating successful adoption events, your Cisco customer success manager can support you throughout the planning of these so don’t hesitate to get them involved and ask for their help.
↓ Download the Successful adoption events pack ↓ Download the event play cards
Game on: Gamification
Using games as part of your adoption strategy is a great way to get your people to engage with new products and features. By playing with the tools in a variety of fun ways, they’ll see how easy the technology is to use in their everyday work. Plus, they won’t feel as if they have to change how they do things. This pack is full of fun ideas to get your people inspired. Share your ideas below in the comments section.
↓ Download the gamification pack
Bots and Integrations
Webex is only part of your digital workplace, bots and integrations can help take your Webex adoption to the next level. Find out how you can use the Webex app hub to move the adoption needle.
↓ Download the Bots and Integrations guide
Sharing your success stories
Storytelling is an impactful way to share your Webex adoption successes. The aim here isn’t just to capture the big, company-wide success stories. It’s to highlight the small wins too. Share the story about the marketing department adopting Webex, and the impact it’s had on their everyday working lives. And about how Webex helped an HR campaign achieve its goal to have people home in time for dinner each day.
Use this guide to share your stories internally, or even better, share them here or with your customer success manager.
Download the Success story template
High fives
Isn’t it great when someone spots you've done a great job, makes you feel warm and fuzzy inside... You know what we’re talking about! We’ve created a collection of great “high fives” you can share with your colleagues to recognise their Webex success.
Check out the High fives
Cisco Webex is not just for the big players, it's the perfect choice for small businesses too. We help thousands of small businesses punch above their weight and save time, miles, and money. Read on to see how Webex is helping businesses like yours and tips for getting off to a great start yourself.
Get started with Webex for growing businesses
Get our guidance on when to use Webex Meetings or Webex. Both apps have amazing strengths. Learn (and share) how to leverage both.
↓ Download the Meetings vs Webex guide here
Use these packs to drive user awareness of features you know will provide get benefits. They're a great way to continue the conversation with your internal community as a multi-week “did you know” series of feature highlights,attach them to emails, or share as a blog series each week to grow awareness.
We love using these during adoption events. Maybe you just registered your devices to the cloud, and want to specifically drive awareness of specific features. Print and share these with users on site to give them the highlights.
↓ Download the feature awareness pack here
Need a comparison? We've got quick one-page guides for you...
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