Customer Experience Partner Webinars

Find a webinar that suits your specialization level

Customer Experience Specialization

Achieving the Customer Experience Specialization signifies your customer success practice expertise and showcases your investment in supporting customers throughout their lifecycle.

Discover how you can become Cisco Customer Experience specialized. When you are ready, use the role-based learning maps and CX Certification process to help you start your Customer Success journey.

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Advanced Customer Experience Specialization

Do you already have a Customer Success Practice and are looking for even greater differentiation? Consider the Advanced Customer Experience Specialization level.

Learn about audit requirements, tools, processes, and suggested best practices.

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Hear directly from our 3rd party auditing vendor about their tips for the audit, expectations, and common pitfalls.

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Customer Experience Specialization Webinar Series (EMEAR)

This webinar series will help you understand the Customer Experience Specialization journey - benefits of the program, as well as information that can support you further on your journey.

Why building a Customer Experience Practice is important for you

Customer Experience Specialization Journey timeline and Partner Enablement resources

Customer Experience Monetization and Partner Profitability

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