Reducing costs and automating customer provisioning at OTE Group
Location: Athens, Greece Industry: TelecommunicationsTechnology: Networking CX service: Cisco Services, Cisco Network Services Orchestrator (NSO)
“Working with the Cisco Business Critical Services team was a true partnership. We worked as one team to achieve our goals.”
Dramatically reduced the time to provision a new customer through automation
Decreased errors with automated processes, resulting in cost savings and higher customer satisfaction
Easier and quicker troubleshooting on the network, resulting in a better customer experience
