New Purchase at Point of Sale

Scenario 3: Customer purchasing Success Track with Same level of Support but HW for Campus Product and SW for ISO (Security) within the same Quote

New Purchase at POS for Campus and ISO (Security) with same levels for Success Track

Quote initiation will remain same. Add and configure both ISO and Campus product architecture and attach Same Success Track Support Level

1. Line 1.0 - ISO Product with Success Track of Level 2 Support for Subscription

2. Line 2.0 Campus Product with Success Track of Level 2 Support for Hardware

* NOTE : Though both HW and SW Support lines are with same level (Level 2) lines, Quote will not be eligible for Approval since SW Support is not available for Campus Product*Quantity on each of the lines is NOT considered for the ST Orderability

New Purchase at POS for Campus and DCN products with different Services.

Quote DOES NOT meet the ST Orderability rules:

Line 1.0 is SW Support (Level 2) on ISO Product
Line 2.0 is HW Support (Level 2) on Campus Product – SW Support on Campus is missing

4. On navigating to Review Tab - Error for Success Track Quote is displayed at header level and Quote is NOT eligible for Approval

5. On navigating back to Quote Tab - Error would be displayed at Campus line items

6. Error will be displayed for Only the Campus Product lines items having Success Track Support