New Customer - Orderability Rules for CX Success Track for Campus Network

Scenario 3 : Quote/Order missing either DNAC Appliance and Comparable HW or SW CX Success Track for Campus Network Quote/Order will not meet requirement for buying Success Track Support

New Customer - Orderability Rules for CX Success Track for Campus Network

Scenario 3 : Quote/Order missing either DNAC Appliance and Comparable HW or SW CX Support Quote/Order will not meet requirement for buying ST Support

Quote/Order initiation will remain same:

Add and configure CAMPUS product architecture and attach service

1. Line 1.0 Campus Product with SW CX L1(Rule 1 & Rule 2) 2. Quantity and Duration of the Support Lines (HW CX and SW CX) is not considered for the Orderability Rules

CUSTOMER IS NEW :Quote/Order does NOT have the DNAC Appliance and HW CX line as part of the BOM - THIS DOES NOT MEET THE REQUIREMENT OF BUYING SUCCESS TRACK SUPPORT

3. Navigating to “Review” tab - Header message displayed for Quote NOT ready for Submission 4. “Submit Quote for Approval” is disabled

New Customer - Orderability Rules for CX Success Track for Campus Network

Scenario 3 : Quote/Order missing either DNAC Appliance and Comparable HW or SW CX Support Quote/Order will not meet requirement for buying ST Support

On navigating back to Items Tab

5. Error for the ST orderability will be displayed on each individual Success Track Support line(s)
All the applicable Error Codes will be displayed on the line(s)