New Customer - Orderability Rules for CX Success Track for Campus Network

Scenario 2 : Quote/Order having different level of support -Quote/Order will not meet requirement for buying Success Track Support

New Customer - Orderability Rules for CX Success Track for Campus Network

Scenario 2 : Quote/Order having different level of support -Quote/Order will not meet requirement for buying ST Support

Quote/Order initiation will remain same:

Add and configure CAMPUS product architecture and attach service

1. Line 1.0 Campus Product with HW CX L1 (Rule 2) 2. Line 2.0 Campus Product with SW CX L2 3. Quantity and Duration of the Support Lines (HW CX and SW CX) is not considered for the Orderability Rules

CUSTOMER IS NEW already having DNAC: Quote/Order just have both HW CX and SW CX line(s) as part of the BOM BUT WITH DIFFERENT SUPPORT LEVEL -THIS DOES NOT MEET THE REQUIREMENT OF BUYING SUCCESS TRACK SUPPORT

4. Navigating to “Review” tab- Header message displayed for Quote NOT ready for Submission5. “Submit Quote for Approval” is disabled

New Customer - Orderability Rules for CX Success Track for Campus Network

Scenario 2 : Quote/Order having different level of support -Quote/Order will not meet requirement for buying ST Support

On Navigating back to Items Tab

5. Error for the ST orderability will be displayed on each individual Success Track Support line(s)All the applicable Error Codes will be displayed on each line items