Tips and tricks

Spaces tips and tricks

Add an external participant to a Space

With Webex you are not limited to communicating with your colleagues, you can also invite external people like vendors or customers to collaborate with you in Spaces. And on the lower right corner of the Space, an icon will appear if external participants are included.

Add a Space to your favorites list

You can be more engaged in Spaces that in others. To keep a closer eye on those Spaces that truly matter, you can add them to your favorites list by clicking the star in front of the Space name.

Add integrations to your Space

You can see directly in the Webex Space if someone added something new in your CRM, or updated specific documents in dropbox? To get all the information you need in one place, jump to the Cisco Webex App Hub to check the available integrations.

Can’t find what you need?

Jump to developer.webex.com to build your own.

Check people status

Knowing if people are available is important when you need to communicate with them. With Webex, just use the Search field to find someone and hover over their picture to get more information.

Turn on announcement mode

What if you need to dispatch information to an audience without a long thread of reactions? Switch on Announcement mode.

Step 1

Click information in front of the Space name.

Step 2

Click Moderate space.

Step 3

Click Moderate.

Step 4

Click the Space Information icon in front of the space name.

Step 5

Click Turn on announcement mode.

Step 6

Click OK.

In-meeting tips and tricks

Separate the app and the meeting window

When attending a meeting in Webex, the meeting window appears integrated within the chat window. If you prefer to have 2 distinct windows and pop up the meeting window separately, just click the Undock video icon in the top right.

Lock your meeting

Anyone with the meeting link can enter your meeting unless you lock your meeting. Uninvited people will be placed in a lobby where you can decide whether you want to let them in or not. To lock the meeting:

Step 1

Click the ... icon.

Step 2

Select Lock meeting.

Get on-demand help from the Help Bot

Learning how to use a new tool isn’t always easy, especially when you have a ton of other things to do! Try messaging the Help Bot in Webex for help to get you up, running, and ready to go in no time.

Contact the Help Bot:

Go to the Home button.
Click the plus icon.
Select Contact a person.
Type in the Help Bots display name, which is Help Bot.
Choose the bot from the results list to start your Space.

Pro tip: In your new Space with Help Bot, simply say ‘help’. The bot will send you a greeting and some options to help you out in specific areas. Pick one or ask your own question. Get a virtual helping hand whenever you need it.

Connect with people like you

Why not create a Space and invite like-minded people to join up. Take away the hassle of trying to find people who share the same interests, let them come to you!

Add the Eurl bot to your Space to make it public, so people can join and find the Space by themselves. Get a simple, short URL or a QR code, share it on social media, over email or print a poster. With one click or scan, people will join your space and connect in an instant.

Add Eurl to your space:

Go into the Space where you want to add Eurl.
Click People.
Click Add people to this space.
Type Eurl to find the bot.
Click Eurl.
Click Add.

Eurl will now display a list of commands you can ask the bot to do, by typing @Eurl and then the command.

Type @Eurl url to get your shareable short URL and share away.