Work Smarter with Webex

**Week 6**

SalesConnect Collaboration Page
Small Business Collaboration Page

Call Guide

Meetings and Teams Discovery questions:

How does your company currently communicate with one another, customers, vendors, and business partners? Does this change much for different teams?

Is your business as responsive to your customers, prospects, and partners as it needs to be, or are you still using distributed communications and collaboration technologies?

What percentage of your meetings and interactions take place virtually vs. onsite? How many different applications are used to collaborate? Across how many device types?

On a scale of 1-10 how would you rate the productivity and efficiency of your virtual meetings? What are the primary challenges?

Do you provide a differentiated employee experience that attracts top talent? Are you looking to enhance the experience as way to boost productivity?

What percentage of your workforce is remote or distributed? How does your business benefit from enabling employees to collaborate freely, across many devices, and from any location?

How much time is spent researching meeting participants and conducting other administrative tasks such as scheduling, meetings notes, etc?

When meeting with customers, how important is the meeting experience? Are you expected to offer a state of the art meeting experience? How does technology add or detract from the experience?

Does your IT staff have enough bandwidth to focus on new, strategic initiatives that propel your business forward, or do they have to spend most of their time dealing with basic, day-to-day handling of multiple application and workflow issues?

Did you know that Cisco offers AI, and People Insights within Webex Teams, Webex Meetings, and a wide selection of IP phones and video devices that make it easy to communicate and collaborate from anywhere, on any device?

Would you be interested in learning how our meetings and team solutions works together in one system, and integrate with your smart phones, calendar, and other business apps?

Webex Calling Discovery Questions

Is your business as responsive to your customers, prospects, and partners as it needs to be, or are you still using outdated communications and collaboration technology?

How does your company currently communicate with one another, customers, vendors, and business partners? Does this change much for different teams?

Has your business moved your phone system to the cloud, or are you still using an on-premises PBX? Have you experienced any significant disruption from events like, floods, fires, hurricanes, tornadoes, or power outages?

Is your PBX fully serving your business objectives? Is it well-integrated with employee smart phones? How about your calendar and email platforms?

Do your employees feel as productive and reachable when mobile as they do when they’re in the office?

Have you thought about adopting cloud services for business voice, meetings, and team collaboration? What kind of timeline do you see in moving these services to the cloud?

What do you see as the leading reasons your business has not adopted a cloud PBX or unified communications service yet? If you already have a cloud calling service, has your cloud provider been living up to your expectations?

How do you envision your business benefiting from enabling employees to collaborate freely, across many devices, and from any location? How important is it to avoid future disruptions from acts of nature and other similar events?

Would you be interested in learning how a cloud PBX can bring all your calling, meetings, and team collaboration needs together in one system, and integrate with your smart phones, calendar, and other business apps, while serving as a complete PBX replacement, only better? With cloud contact center?

Did you know that Cisco offers a cloud calling solution that comes with Webex Teams, Webex Meetings, and a wide selection of integrated IP phones and video devices that make it easy to communicate and collaborate from anywhere, on any device?

Meetings and Teams Conversation GuideDid you know that Cisco is the global meeting solution leader?
A: According to Gartner’s Magic Quadrant for Meeting Solutions Report September 2018 Cisco is positioned as the market leader having “the widest range of meeting solution features on more types of endpoints —from the desktop to the boardroom”.Are you aware that Webex Teams and Webex Meetings use the same cloud engine for meetings, so that users can enjoy the same core meeting experiences?
Cisco Webex Meetings:

Provide industry leading meetings -with enhanced in-meeting experiences, simple and fast to schedule and join, and with industry-leading multi-streaming video capabilities.

The host is responsible for things like starting the meeting, admitting others from the lobby, and recording.

Webex Teams:

Designed and optimized for teams. Designed for agility -for diverse teams persistently connected, focused on a common goal, iterating, using common tools, everyone contributing, creating and moving work forward before, during, and after a meeting, with context.

Meetings in Webex Teams are connected to associated spaces, where members can share content, update whiteboards, and keep up with the work happening in other apps to be more productive and informed anytime, anywhere.

Webex Teams delivers a more democratized experience where every team member can schedule, start, and control meeting experiences like muting someone with a noisy background, admitting guest participants from the lobby, and recording. •This experience helps moves work forward instantly. Right when anyone has the need to pull the group together, in the same place everyone is already working to keep work organized.

Did you know that Cisco Webex can integrate with other applications to meet your workflow & productivity needs?

Webex Integrations connect the tools you already use to ensure work moves smoothly. Or, create custom integrations to fit right into your existing workflow:

From your calendar with Google and Office 365

From other Team collaboration apps such as Workplace, Slack and MSFT Teams

From your learning management systems like Canvas, Moodle, Sakai, Blackboard, D2L

From your Car with SitiKit & Ford Applink

Check out the Webex App Hub to see all the apps we work with.

Calling Conversation Guide
Did you know the benefits of cloud calling and collaboration services?

More responsive workforce, enabled with rich integration of calling functionality with other cloud-based business apps (e.g. email, calendar, CRM)

Greater productivity from mobile workforce who have access to corporate cloud calling from their mobile smart devices.

53% reduction in time spent by IT managing their phone system, for businesses adopting a cloud UCaaS service.

Improved system uptime and resiliency to avoid disruption due to acts of nature and other acts that cause local outages

Are you aware of the benefits of Cisco Webex Calling, as part of the single Webex cloud platform for the Cisco Collaboration Suite?

Modern collaboration experience: Webex Calling is packaged w/ Webex Teams and optional Webex Meetings and devices to offer the most complete, intelligent and integrated user experience available today.

Cloud-based PBX replacement: Webex Calling is a fully featured, enterprise-ready cloud PBX, with high reliability and security.

Global availability: With geo-redundant data centers in every region of the world and availability in 36 countries, Webex Calling is a perfect cloud option for both regional and multinational businesses that expect more from their communications systems.

Local channel excellence: Cisco’s network of over 2,000 regional VAR channel partners ensure our ability to deliver an excellent customer service and support experience for you.

Smooth and affordable cloud migration path: Webex Calling supports deployment in cloud-only as well as a mixed cloud/on-premises environment. Subscriptions are offered within the Collaboration Flex Plan, we are able to extend investment protection as you migrate on-premises licenses, IP devices (phones, video) and PSTN connectivity to the cloud.

How to Sell

Videos and sales guidance are embedded in these playbooks:

Partner Marketing Playbook (Meetings & Teams)

Partner Marketing Playbook (Calling)

Battlecard/Competitive PositioningGated offer: ZK Research report comparing Webex Meetings with Zoom (October 2018)Collaboration Competitive Blueprint: Zoom - Video (16 Minutes; content is targeted for sales people only and should not be shared with customers and accompanying PDF).

Webex Meetings Social Posts

Twitter
Virtual meetings can be challenging: problems joining, sharing your desktop + background noise. With #CognitiveCollaboration, context + intelligence woven throughout all collaboration experiences means better meetings. @CiscoCollab#WebexLinkedIn and Facebook
Let's face it–virtual meetings can be challenging. There are problems joining the meeting, sharing your desktop, or background noise during the meeting. @CiscoCollab's #CognitiveCollaboration built into #Webex Meetings and Teams provides better meetings by providing context and intelligence woven throughout all collaboration experiences.

Webex Teams Social Posts

Twitter
Whether on the go, at a desk, or together in a meeting room @CiscoCollab #Webex Teams helps speed up projects, build better relationships, and solve business challenges. Keep work moving forward and connect it with the other tools you use to simplify workflows.LinkedIn and Facebook
Whether on the go, at a desk, or together in a meeting room @CiscoCollab#Webex Teams helps speed up projects, build better relationships, and solve business challenges. It’s got all the team collaboration tools you need to keep work moving forward and connects with the other tools you use to simplify workflows.

Webex Calling Social Posts

Twitter
Traditional Private Branch Exchange (PBX) was nice. Cloud PBX is nicer. Learn how @CiscoCollab #WebexCalling, powered by #BroadClouddelivers cloud-based communications with features of a PBXLinkedIn and Facebook
Your workforce isn’t tied to desks in cubicles. So why are their phones? Reduce the operational cost and complexity of your communications system while maintaining feature/functionality, security, and reliability. Learn how @CiscoCollab#WebexCalling, powered by #BroadClouddelivers cloud-based communications with enterprise-grade features of a PBX

Additional Social can be found in the Work Smarter Meetings and Teams Marketing Guide and the Work Smarter Calling Marketing Guide
Social posts are also included in the Partner Marketing Packs

Webex Meetings/Teams Email Copy

Subject: Rely on Cisco Webex for Today's Complex WorkflowsToday's workflows are complex. Teamwork spans time zones, applications, and workplaces where outdated technology challenges your ability to get work done.Each month, 130 million professionals rely on Cisco Webex to connect, collaborate and move projects forward faster. Your employees can work with anyone from a browser, mobile, or video device. Webex Meetings offers integrated audio, video, and content sharing with highly secure web meetings from the Cisco Webex cloud. You can watch a demo right now, here.A perfect complement to meetings, Cisco Webex Teams offers an always-on space for teams to connect anytime, anywhere, and on any device. Team members share easy-to-use work spaces where they can develop ideas on a digital whiteboard, share messages and files, easily join meetings, make impromptu video calls, and work right in their favorite apps. Learn more and see it in action here.Let’s set up some time to discuss further.Best,
[sender’s name]

Webex Calling Email Copy

Subject: Reduce Operation Costs with Cloud CallingDo you still have a premises-based legacy phone system? There’s a better way: Webex Cloud Calling. It’s your phone system in the cloud, plus much more.50% of the workforce will be millennials by 2020, and 85% of millennials prefer flexible working and telecommuting (PwC, 2018). According to Gartner, 90% of IT leaders will not purchase new on-premises based UC infrastructure by 2021.Cloud supports new ways of working. It also reduced technology and operational cost and complexity and allows for flexible deployments that scale to meet the needs of your enterprise.Watch this video to learn more. And let’s set up some time to discuss further.Best,[name of sender]

Audience/Target List

Customers that have deployed Zoom (leverage Boot Zoom Bot to check your customers domain name and check if they have a Zoom account)

Customers on versions of Webex older than T33

Customers on TSP Audio

Office 365 E3 customers

Incentives

Easy Pay

Free trial

See page 5 of playbook

Presentations

Webex Meetings BDM

Webex Calling BDM

Collaboration Case Studies Collaboration Demos Upcoming webinar: Zoom vs. Webex on 8/19

Webinar on Demand: Cognitive Collaboration How AI and Machine Learning are Transforming the Way We Work and CollaborateVideos: Webex YouTube channel: https://www.youtube.com/webex
and Cisco Collaboration What’s new video channel The All New Webex Meetings VideoComparison Zoom and WebexWebex vs. Zoom ZK ResearchCollaboration Analyst Reports

Webex Meetings Proposal Template for PartnersAdoption materials: http://cs.co/webexadoptionHelp materials: https://help.webex.com/

Quick classes: https://help.webex.com/landing/onlineclasses