The Government of Phuket identified that providing public WiFi was the first step to improving services and amenities for locals and tourists. In partnership with the Thailand Ministry of Communication, Mayor Chalermluck was tasked with providing a reliable and easy to use public WiFi solution.
Tourists and local businesses in Phuket have voiced the need for consistent city WiFi coverage — tourists want WiFi to get around and find the best spots in the city, while local businesses want to increase their online footprint with photos and customer reviews. "There have been multiple companies to offer public WiFi in Phuket, but they have had limited success due to inconsistent coverage and poor user experience," said Mayor Chalermluck.
Based on the poor experience that the government had with these other companies, the government identified the challenges they needed to overcome for success — a solution to tackle high-density areas, continued connectivity, and a seamless user experience.
The government wanted a solution with excellent wireless performance, a great user experience for end users, and simplified management for the IT team.
