Myth
|
Reality
|
|
All EAs are OpEx spending.
|
Understand what your customers need for CapEx treatment. Each agency/customer has its own policy and interpretation, reflecting what a fixed asset is (CapEx). Engage finance and treasury in the agency.
|
|
Legal requirements makes
EAs impossible.
|
In FY19 over 3000 EAs were sold. Cisco Legal has seen it all.
|
|
EAs include Smart Net Total Care®.
|
EAs cover software and software support. Smart Net Total Care is hardware focused.
|
|
Multisource agreements (MSAs) and
EAs cannot coexist.
|
EAs are the way to enhance the MSA with new recurring software (RSW) benefits for you. An EA letter of agreement can be added as annexure to existing MSAs.
|
|
Existing customers who have
bought perpetual licenses have
to double-pay for EA enrollments.
|
An installed base credit for existing purchases will be applied to EA pricing. SWSS moves to EA and now has access to new features and upgrades.
|
|
EAs take a long time to price and
then close.
|
Fast pricing and quoting is available in the EAMP tool.
|
|
EAs get paid only on the first year
(Annual Contract Value).
|
Total Contract Value (TCV) is paid upfront.
|
|
EA is only for new opportunities.
|
Know your refresh and align EA buying with growth and future software subscription purchases.
|
|
Only software spend is relevant in
EA conversations.
|
Storyboard combined software and hardware plans. Cisco Capital® can structure EA and hardware lease into a single payment plan.
|