Prior to Meraki, Grab employees said their wireless experience was “intolerable” and “nothing was working,” thanks to their consumer-grade network. After Meraki was deployed, the IT team were seen as “conquering heroes” by the Grab employees because the WiFi worked, the internet was seamless, and the networking experience was perfect.
Lam refers to the “speed and simplicity” of the Meraki deployment and IT management experience as “unbeatable”. Today, Lam utilises the analytics component of Meraki to ensure the best wireless experience for his employees. Using Layer 7 traffic shaping, he ensures that his employees have the bandwidth for business-critical applications while managing the usage of non-critical applications.
When Meraki released its MV cloud managed security cameras, Lam immediately asked his Meraki rep for a trial of the Meraki MV21. He was able to manage the MV security cameras at Grab using the same Meraki dashboard, allowing the Grab physical team to view and analyse footage from all their offices from their HQ in Singapore. The motion-search feature saves the physical security team hours of time spent reviewing footage. Now the team is able to search for any movement, in any specific area of the footage, and in any given space of time almost instantaneously. Lam added that the installation of the MV21 brings the “simplicity and beauty of the cloud to security cameras”, all without the security compromises of the other CCTV vendors.
Lam reflected on how the vision of Meraki is similar to the vision of Grab. Lam noted that “Meraki is the ‘disruptive future of networking’, similar to how Grab is disrupting the transport industry and how people move from one place to another.”
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