Throughout your customer’s journey, you’ll meet with them regularly for a number of reasons. These meetings might be informal in nature, or more formal if you’re discussing wider business topics.
We've created a pack to give you all the information you need when setting up meetings with your customers, so you can focus on having great adoption conversations.
You'll find: 01. Handy tips for securing meetings and questioning techniques to use 02. Ways to use the Webex value canvas 03. The different types of meeting you might encounter, with resources 04. Meeting with lines of business
Download the Organizing and running meetings pack
Download the kick-off meeting pack
The Webex value canvas is your toolbelt for customer adoption. The canvas can be used in your conversations with your customers, where you can spend a little more time with them to think about their wider adoption goals and encourage the use of the adoption content.
The canvas is designed to be a living, breathing document, not just something you will fill in once and forget about. It’s a record of where the customer is, where they want to go, and holds them accountable to the actions they need to complete to get there.
Use the Webex value canvas as your health check both with your customer and when planning with your internal account team.
Download the Webex value canvas
