Use Cases

Use Case Pillar of Success

The best way to inspire a change in your organization is to show people what their lives will look like with Webex - easier, connected, collaboration.

We’ve written out the most common “Aha!” moments with Webex so that you can pick the ones that will resonate with your colleagues.

Thinking about Use Cases

Bring in key people to learn what use cases reflect their needs.
Pick which stories match our ready-made use cases or write some of your own!
Spread the stories through the right communication channels or people.
Measure Webex activity and report the use case value to your sponsors.
Stay engaged with how people are using Webex across your organization to keep the stories relevant.

Download the Pillars of Success Use case pack

Tip:

Include your trainers in the creation of your use cases, so they can sell the benefits of Webex in their training sessions.

Use Case workshop

What is a Use Case?

A use case is a specific example of how a product or service could be used to achieve value. Thinking about use cases will help you identify areas where Webex Meetings can have maximum impact on your business. They will also reveal opportunities for driving wider adoption of Webex in your organization.

What can a Use Case do?

A use case will help you define the problems you’re trying to solve and demonstrate how Webex will help. Mapping out key use cases early on and reviewing throughout your Webex journey will keep you on track and delivering value.

Getting Started with a Use Case workshop

To discover great Use Cases for your business, you first need to learn from your people. When beginning conversations with different departments or lines of business, schedule some time with small groups who represent key roles and invite them to join you in a use case workshop.

Once prioritized, select the use cases to deploy for launch. The number depends on timelines, resources, and complexity. Five is often a good number to start with.

Download the Use Case Workshop pack

Line of business Use Cases for Webex Meetings

Leadership Use Cases

Company wide Use Cases

Executive assistant Use Cases

Information technology Use Cases

People managers Use Cases

Sales use cases

Marketing Use Cases

Human resources Use Cases