Cisco’s Vision and Strategy for MXDR

Introducing Managed Extended Detection
and Response (MXDR)

Introducing Managed Extended Detection and Response (MXDR)

Establishing an enterprise-class approach to detection and response requires both a robust platform and the right people to manage it. Cisco XDR Premier – our MXDR service – assists organizations that need a SOC, need to fill gaps in their security operations, or require 24x7x365 support from a team of world-class experts. This includes the following:

Integration support for Cisco security solutions and Cisco-curated integrations with select third-party tools
Enhanced support via Cisco Software Support Services (SWSS)

By leveraging the varying ranges of Cisco’s managed detection and response offerings, organizations can ensure they are equipped to handle current security threats and are prepared to address future challenges with confidence and efficiency, no matter their scope or needs.

Integration support for Cisco security solutions and Cisco-curated integrations with select third-party tools
Enhanced support via Cisco Software Support Services (SWSS)

Security assessment, validation, and enhancement services through Cisco Technical Security Assessment (CTSA)
Select Cisco Talos Incident Response (Talos IR) services

MXDR Services from Cisco
XDR Premier Include:

Continuous security incident monitoring for events and alerts via Cisco’s SOC on a 24x7x365 basis.
A SOC analyst responsible for analyzing platform data, including correlating, enriching, prioritizing, and reviewing all events through established playbooks.
Escalation of potential security incidents, as needed.
Guided response actions to contain, mitigate, remediate, or eradicate threats. Automated investigation and response actions are conducted on your behalf, based on pre-approved response playbooks.
Quarterly threat briefings provide updates on current threat patterns, detection volumes, and trending events.

Threat advisories identify newly discovered threats, aiding in the proactive preventing of incidents through the implementation of mitigating controls.

In addition to Cisco MXDR services, we also have a network of Cisco-certified partners who can run MXDR for you in addition to providing a variety of tailored solutions, from initial deployment and configuration to ongoing management and advanced threat hunting. By leveraging their expertise in Cisco technologies and security best practices, you can ensure that Cisco XDR is fully optimized to protect against today’s complex threats. Our partners stand ready to support your unique security needs and help maximize the value of your investment.

What Are the Benefits of Adopting a Managed Extended Detection and Response Framework?

The reasons that MXDR services are so effective boils down to six foundational benefits. With Cisco XDR Premier, our SOC experts will help customers:

Realize faster time to value through turnkey SOC operations that allow you to focus on your core competencies while shrinking the total cost of security ownership
Operate with confidence by shifting the burden of recruiting, training, and managing security staff to Cisco – our experts detect, prioritize, and investigate incidents 24x7x365
Future-proof your security by taking a proactive approach to protecting and defending your environment by evolving and optimizing your defenses
Detect and prioritize alerts automatically across your security environment using advanced investigation processes and response playbooks
Accelerate incident response through AI-driven processes and 24/7 threat monitoring
Gain greater visibility across an integrated security architecture driven by a combination of behavioral modeling, machine learning and global threat intelligence