How can you deliver the improved economics and customer engagement that you need to compete? To create the Internet for the Future, you need to focus on three key opportunities:
5G is coming, bringing with it an opportunity for you to beat competitors, enter new markets, and create new services. Cloud applications are maturing providing an opportunity for you to merge them with your existing operational and infrastructure models.
Cloud business models are also evolving, becoming more standardized and easier to consume. Networking technology is ready for the Internet for the Future with new silicon, optics, software and systems, underpinned by optimization, analytics and automation tools that reduce operational costs.
According to research by IDC2, the most digitally-advanced service providers show significant business performance gains, including:
14% higher revenue
22% higher profit
30% higher customer retention
40% higher customer satisfaction
The size of the overall service provider opportunity is compelling. According to the Cisco Annual Internet Report (AIR), by 2023 service providers will support more than 29.3 billion networked devices and 13.1 billion mobile connected devices.
To take advantage of these industry trends, you will need a strong focus on delivering new forms of value for customers. It’s essential that you give customers what they want, how and when they want it. The ability to scale offerings rapidly through digitization reduces CapEx and creates multi-sided markets where all parties benefit.