A bold step toward data-driven decisions.
26% of organizations are reactive today. If you're just starting to transform your operations, laying the right foundations is critical.
"Incidents/problems occur without warning and are reactively corrected upon detection"
Policy is what defines how your infrastructure should behave. An enterprise-wide policy framework governs how policy gets consistently created, refreshed and enforced, across domains. Your first priority should be to implement such a framework.
Many standards frameworks, such as ITIL and COBIT, exist to give you a headstart with developing policies and processes. Don't reinvent the wheel.
The data you collect should be dictated by business needs. Not all devices will need 24x7 streaming, although the more data you gather from more infrastructure elements, the more insight you'll have.
Streaming and model-driven telemetry are the way forward, and you may need to upgrade from legacy devices to take advantage.
A collector service — such as Cisco CSCP — can take the strain out of gathering and validating collected data.
Your goal with analysis at this stage is to understand what normal looks like. Baseline infrastructure performance, recognising that norms vary based on device, function and location.
Start now to codify the intellectual capital you're gathering. Knowledge about norms, configurations and incompatibilities is the foundation for rules engines and expert systems that automate responses.
Automation at this stage should focus on the most common workflows, and often automating data collection and processing: filtering, validating and aggregating into dashboards that admins can use instead of CLIs.
Next focus on using automation to prioritize and apply software updates and new configurations — a huge manual task for most ops teams.
Lay the foundation for proactive support using network collector data, with Smart Net Total Care.
See what analytics and automation can do in your network, with Cisco DNA.
Discover the power of data in the data center, with Tetration.