The People Insights feature is turned off by default. Currently, there are several requirements to enable it. Customer requirements include:
If these requirements are met, then your site administrator can turn on the feature through enabling both ‘People Insights’ and ‘People Insights - Corporate Directory Sync’ via the admin console. Note that we currently require both to be enabled in order to allow access to the feature.
We do not gather LinkedIn data as part of our data pipeline ingestion system. We have explicitly blocked our discovery mechanisms from obtaining data from LinkedIn. However, users may themselves upload CSVs of their LinkedIn contacts and we do accept LinkedIn data from that mechanism.
People Insight is currently only available for U.S. based customers. We currently support only the English language. Some data is obtained from other English-speaking nations. We anticipate expanding our non-U.S-English country coverage in the near future. Support for additional languages is planned.
Webex users can download their data upon request. Individuals can receive a copy of their People Insights profile, including their self-generated information by opening a Cisco Technical Assistance Center (TAC) case or by sending an email message to privacy@cisco.com
All law enforcement requests for data access are managed by the Cisco litigation team. Exposure is determined in case-by-case- fashion.
Yes, People Insights was designed with data protection and privacy in mind. Content in People Insights is derived from publicly available sources and user- and administrator-provided information. We provide links to the public sources, and offer users a view into their public presence and digital footprint. People Insights also includes functionality to honor data subject rights. As described earlier in this paper, users can easily access their profile and request edits, suppression (i.e., hide and restrict viewing), and deletion of inaccurate or irrelevant information about them.
Also see the Cisco Trust Center for additional information about Cisco data protection and privacy initiatives.
As we are launching only to U.S.-based organizations, data currently resides within the United States. However, with future international deployments, we anticipate storing data within the appropriate local geographic regions.
A company can enable or disable the feature for all users within their organization. They may also choose to not sync their corporate directory data, however, this will result in the disabling of the feature. The intention is that user data must be editable by individual users so that users have final control of their personal data
