At Cisco, we provide Webex customers with a dedicated cloud environment for all their collaboration traffic.
Once data leaves customers’ internal networks, it flows through a collaboration-only cloud that ensures optimal
performance and traffic flow for the real-time voice and video data. This approach provides a higher level of consistency than competitive, public-cloud-based solutions. It also ensures that our hybrid cloud customers get optimal performance
from their collaboration investment.
We’ve also connected this dedicated collaboration cloud with the Cisco Global Webex Backbone: a dedicated network designed solely for the transport of real-time collaboration data such as video, audio and shared content. It ties together our cloud data centers, ensuring that data has an optimal, bottleneck-free route from user to user.
Oftentimes, connecting collaboration solutions to cloud platforms over the top of the Internet introduces challenges such as an unknown data-traversal path, unknown latency, or no way to ensure quality of service. These challenges can lead to inconsistent performance in users’ collaboration experiences.
To remedy this challenge, Cisco offers Webex Edge, which is designed to minimize collaboration data’s exposure on the public Internet. Webex Edge provides secure, private peering links between networks and the Global Webex Backbone. With these links, enterprises gain more control of the traffic policy, resulting in consistent performance while greatly reducing PSTN charges for meetings.