Introduction to the Pillars of Success

Making Webex adoption simple

The Pillars of Success: Driving Webex adoption

Make adopting Webex in your organization simple, with Cisco’s industry-leading approach:
The 5 Pillars of Success.

The Pillars of Success are designed to guide you through your adoption journey, so you can help colleagues get the most from Webex. The chapters of this adoption toolkit guide you through the following:

Leadership

Support from senior leadership is key to adoption. Engage with the right people to make a plan for getting your organization started with Webex.

Technical Readiness

First impressions are everything when it comes to new technology, so ensure you have all the technical resources and information required to make everything work the first time.

Use Cases

Define the best ways Webex will work in your organization and clearly show how everyone will benefit. Sharing the right ‘dream future’ story is the best way to get everyone on board.

Communications

Spread the word! Make a plan to get the news out, about how Webex will work for everyone. Promote the value.

Champions

Your early users can really help grow adoption and engagement, so empower them to go out across your organization to deliver support and best practices to others.