Leadership

The Pillars of Success: Leadership

Engaging leadership, from the administrators to senior leaders, gives you a great opportunity to really embed Webex across your organization. Having the right people communicating the “why?” behind the investment, and using Webex to the fullest, leads everyone to follow.

Step 1

Pick key leaders in areas of your organization you want to target first, we suggest:

Command staff
Trainers
Tech-savvy staff
Head of departments

Step 2

Make your plan for getting each leader’s buy-in, by showing the value Webex brings:

Understand their needs and how Webex can help
Share corresponding use cases, to explain the value
Ask them to be a leader representing Webex in their area
Give 1:1 coaching sessions on how to use Webex

Step 3

Get their help spreading the word and driving change. Make a communication plan together, so they communicate to everyone and “Walk the talk”:

Send an introduction email to their people
Explain how they want their people to use Webex
Begin hosting their meetings/group messaging on Webex
Keep communication in Webex Teams

Tip: Get buy-in from someone your team can relate to, perhaps someone who used to be an officer.

Top tips on training
your team

It’s time to tell your teams about Webex. The very best training focuses on how Webex improves the way people work, not just how to use it.

Successful trainings have:

Simple objectives that the attendees care about.
Clear solutions to meet those objectives.
Immediate actions attendees can take during and after the training to change their behavior.

For more advice on how to train your teams to use Webex, check out our Webex adoption toolkit.

Tip: At the end of your training session be sure to send out the link to our Webex essentials for help on how to get started.