Supporting, enabling and connecting your champions are the key principles to a successful network. A strong selection of champions will make all the difference to your adoption efforts. They will be your early enthusiasts but also your invaluable critics. Not to mention one of your most effective communications channels across your organization.
Here are some tips for creating a strong champions network:
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Look to bodies like the head of department and social clubs to find Webex advocates (enthusiasts/cheerleaders?)
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Host in-person meet-ups, like a lunch and learn, to discuss how we are adopting Webex.
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Use Webex to connect your champions so they always feel supported.
- Encourage sharing in different Spaces to let champions see success stories first hand.
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Gather a support network to help deliver effective training to colleagues. Look for members of your team, who are tech-savvy to lead the way.
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As your “Champion” users emerge, find a way to reward them and help them guide others.