With over 11,000 people under supervision, but fewer than 128 Probation Department staff members, the district is experiencing a tremendous strain on its resources. Caseloads per officer often climb to
150 clients per month, compared to the American Probation and Parole Association’s target of 60.
Ensuring supervision officer safety is another challenge for the district. They are often required to meet their clients after dark, or in high-crime areas, to conduct in-home visits. And in many cases, they have to do so when the situation inside the home is unknown—or already known to be potentially unsafe.