An acute future shortage is also apparent in maintenance, installation, and technical repair skills. The best available candidates to fill such vacancies, according to our model, will typically be 25 to 35% short of the skills demanded by these roles.
But the Australian labour market will evolve in a way that demands more widespread skills transitions. For example, our model suggests more than 350,000 workers will be moving into jobs that require an upgrade to their listening, speaking, and critical thinking skills over this period. Some 150,000 workers will need to upgrade their negotiation, persuasion and learning skills. We see these softer, more human skills becoming increasingly in demand in the more technologically advanced economy of 2028.
Implications for policymakers, educators, and employers
This study highlights important implications for the stakeholders responsible for preparing Australia’s workforce for the future. Policymakers face a dilemma between seizing the economic advantages new technologies will bring and managing the repercussions they will have for the workers that bear the brunt of the transition. Many workers will have to adapt not only their skillsets, but potentially their working habits and location, to meet the demands of the new economy. Policymakers must ensure that they understand how the implications will vary across different cohorts of the labour market and have measures in place to provide support where it is most needed to aid the transition. In parallel, the government must create an environment in which the skills demanded by businesses as they integrate the next generation of technologies can be delivered quickly.
In this context, educators and employers play a critical role. Education providers must ensure a pipeline of skilled workers is in place to feed into the workforce. This includes relevant formal training for new entrants to the labour market, as well as a much broader base for lifelong learning and more flexible training provision. This includes embracing technology solutions to deliver timely and relevant training in unison with employers. In addition, employers must take responsibility for smart, on-the-job training solutions required to retain the institutional knowledge of existing staff, whilst upskilling their wider workforce in parallel.