Setting up residents for success

Guides for residents, care givers and administrators to build confidence during a virtual visit

Scheduling visits for residents

Here is a guide to quickly get you up to speed when scheduling a virtual visitation for residents and their loved ones.

1. Go to your shared email calendar and create a new meeting request
2. Add date and time
3. Invite guests using email addresses
4. Add descriptive subject/ title, such as "John Doe Family Meeting"
5. Click "Add Webex Meeting"
6. Click Send/Save

Best practices

Share these best practices with your care givers and residents so they have the best first engagement with virtual visits and an experience they want to repeat.

- Plan to join early and start on time
- Make sure your mobile, laptop or tablet is charged and ready
- Turn on your video camera
- Join from a well-lit room
- Use ear buds to reduce background noise
- Prepare pictures or anything else you'd like to share
- Get comfortable and enjoy the moment