Data and privacy handling.

Where does the
data come from?

People Insights only displays publicly available information in profiles, similar to what can be found in search engine results for a person's name. Your profile will also display internal company directory information to other employees in your business, but this internal directory information is not visible to users outside of your company.

The People Insights database doesn't look behind logins or paywalls, which means your profile won't be populated with content from sites like Facebook or LinkedIn - even if those links are displayed on your profile.

You fully own your People Insights profile and can change your photo, edit or update your employment and education history, and more. You can also hide individual sections of your profile, or hide everything to keep your info private. You can access and make changes to your profiles anytime on people.webex.com.

Learn more about our Data Protection and Privacy Program in the
Cisco Trust Center. Or, read our white paper to learn more about how People Insights works, how it benefits your team, and how we manage data and privacy.

What types of personal data does People Insights display?

Profiles may include any of the following:

Name and title
Profile photos
News articles
Employment history with company names, titles, and dates
Education history with institution names, degrees, majors, and dates
External links including profiles on Wikipedia, LinkedIn, Twitter, Facebook, AngelList and CrunchBase

Your profile may include internal directory data, which can only be seen by other employees at your company.

This information may include:

Title and/or role
Phone number
Location
Organization
Department
Reporting structure
Photo

IT admins have control over which information is displayed.

How can I edit or hide my profile?

Visit people.webex.com anytime to review, edit, or hide your profile. When viewing your own profile in Webex Meetings, Webex or Cisco Jabber, you can also click Edit to make changes or Hide to keep your info private.

Is People Insights GDPR compliant?

People Insights was designed with data protection and privacy in mind and is aligned to GDPR requirements. This feature provides users with a view into their public presence and digital footprint and includes functionality to honor data subject rights.

Read our Data Handling and Privacy for Cognitive Collaboration whitepaper for more information.

How to send feedback or report an issue

If you want to send feedback about People Insights or find an issue with your profile, report it directly from your profile. That way, the People Insights Support team will have all the info required to respond quickly.

A profile is matched to the wrong person
Use the menu at the top of the profile and select Wrong Person.

All other feedback
Scroll to the bottom of your profile, select Send feedback about People Insights, and then click in the field to select the type of feedback that you want to provide.