Company wide

This section contains an adoption toolkit, work styles, banners, a poster, and a flyer.

Cisco Webex success playbook

Preparing for a company-wide launch

Webex can change the way your company’s people work, but first, you have to show them the value. Luckily, once you get some people to buy-in, collaboration can spread like wildfire.

To get started, plan how you will show various groups how Webex can work for them. Check out some of the popular working styles commonly using Webex. Share these with people to drive inspiration.

Use this guide to create a plan for starting the buzz about Webex in your company.

Webex matches all teams' working styles

Everyone has a different work dynamic. But we all need to connect with others. Webex makes it easy, no matter how you work.

The growing team

People come and go. New hires need a smooth joining experience.

Securely exchange personal information with the company and easily access information to quickly be productive.

Meet their team as a group and have 1 on 1 mentoring sessions.

Enrich the hiring process, from interviews to contract signing and orientation information.

The mobile team

You and your team need the flexibility to get things done while working on-the-go. Being able to access information from multiple locations and devices is key to moving work forward even when you aren’t in the office.

Your team can use the Webex web app, desktop app, or mobile app to get information quickly, seamlessly, and securely.

No matter where you are, your team can collaborate.

The distributed team

Your team is spread around the world which allows you to attract and retain talent anywhere.

Use Spaces and Teams to access and share the most valuable knowledge from and with people all over the company.

Answer questions quickly from your mobile at any time of the day.

Webex matches all teams' working styles

The creative team

You need to keep the creativity at a high level and deliver promptly, high-visibility content regardless if the stakeholders are internal, external, local or international.

Use pictures and drawings, not just words, to describe ideas and provide feedback.

Easily have impromptu or scheduled video calls with any internal or external stakeholder, review documents live and see facial reactions.

The project team

Task-oriented and deadline-driven. Great team coordination is necessary as well as regular sync-up to measure progress and discuss tasks.

Clear audio and video meetings for sharing content and making decisions.

Collaborate with external vendors, partners, and suppliers.

Always be available for your stakeholders from your mobile device.

Adoption toolkit

What?

Has everyone got Webex?

How?

Ask your IT team to confirm everyone has a Webex account. Find out how new joiners get a Webex account and instructions on how to log in.

Effort?

1 hour

What?

Enlist the support of senior leaders.

How?

Write to senior leaders asking them if they can send an email to everyone announcing the launch of Webex. We’ve written an example to help you. Attach one or more of the use cases in this section that explains why it’s so useful.

Effort?

30 mins

What?

Need some guidance with Webex?

How?

Need help getting started? Use the best practices section of the playbook to get all the information you need. You can also use the Collaboration Help Portal to find more information, and there's lots of step-by-step guides for you to use too.

Effort?

10 mins

What?

Cook up a simple timing plan.

How?

Get some of your colleagues together and come up with a communications plan that describes when each promotion will go out and who does what. See Communications Planning for guidance.

Effort?

1 hour

What?

Circulate the ‘workstyles’.

How?

We’ve written five interesting workstyles that show you how Webex solves your everyday challenges throughout the business. Share them with all of your colleagues, you can email, print and showcase them on your intranet.

Effort?

30 mins

What?

Share a snappy tagline using a banner ad – Make Webex appeal to your departments.

How?

Within the playbook, you will find posters and banners which target several departments. Find a space on your intranet to place a banner e.g. the HR section. You can also use it in emails and PowerPoint. Change the tagline to suit your organization’s personality and link it to a ‘how-to‘ guide.

Effort?

2 hours

What?

Show you care. Print a poster or flyer.

How?

Print the poster or flyers. Put the poster up in the office, the restroom, meeting rooms and the flyers on colleagues' desk. If you’ve got digital signage in your buildings use that as well.

Effort?

4 hours

What?

Write an email for your senior leader to send to their teams.

How?

We’ve written an example. Just adapt it for your own culture and organization's personality.

Effort?

30 mins

What?

Set up your team with a Space in Webex.

How?

Create a Space in Webex but make sure you add a description for what the Space is to be used for. Give it a purpose, set the tone so everyone knows why they are there. Start your conversation today.

Effort?

30 mins

Coming soon email

When to use

Let employees know what Webex is, why you invested in it, when it will be available for everyone to use and a high-level value proposition that articulates ‘what’s in it for me’ for end-users.

Things to think about

What should the subject line be?
What is Webex?
Why Webex?
When will it be available?
Who should send the email?
Who should sign off?
What should the return address be?

Tip

Always do a test before sending the email out.

Download for Mac - Download for Windows

Webex launch email

When to use

This email is used to announce to employees that their Webex account is ready to use. Include detailed instructions on how to start and where to get support. Use links to online guidance rather than writing details in an email. That way, if something changes, you can quickly edit your content online, rather than send another email.

Things to think about

A warm and welcoming Introduction
How to get started?
Who should sign off the email?
How to get support
Who should send
What should the return address be?

Download for Mac - Download for Windows

Webex promotion assets – Company wide

Download

Teamwork at its best flyer

Download flyer

Going the extra mile

How can we help?

Our Collaboration Help Portal is where you will find quick help guides, step-by-step instructions, and technical information. Use the search bar to find everything you need about Webex.

Want to put your stamp on it?

Would you like to rebrand or edit the content we’ve assembled here?
Click here to download a .zip of source files to share with your designers.