Tips and tricks

Joining audio from your computer

The Use computer for audio option allows attendees to join audio over the internet

1. Make sure your headset is plugged into your computer.
2. Select the Use computer for audio option by clicking the button down in the middle of the interface.
3. Click the option on the bottom right corner of the meeting window to change the settings.
4. Select your headset under Speaker, in the drop-down list.
5. Click Test to check you hear the jingle through your headset.
6. Select your headset under Microphone, in the drop-down list.
7. Click Join Meeting.

Problems when using the computer for audio?

If you do not hear any sound,
make sure:

The headset is plugged in.
To turn up the volume.
To test the headset in another USB port.
That the correct device is selected in the list.

If others do not hear you (well), make sure:

The correct device is selected in the list.
The microphone is not muted (there might be a button on the device itself).

Top tip:

To ensure audio quality for yourself and others, it is important to use a good quality headset.

Tips and tricks for the host during a meeting

Tips for being the host

If you schedule a meeting or are an assigned host, you have access to moderate and manage the meeting.

Record meetings to share with people that couldn’t attend.
Mute other participants when there is unwanted noise
Assign an alternate host when you can’t attend a meeting you scheduled

Never paste the details from a meeting invitation to another date/time

The meeting details are unique for every meeting you schedule, except if you are using your Personal Room.

Help new Webex users

If you are inviting clients or other external parties to your Webex meeting, don’t assume that they’ve used Webex before. Help them avoid any bumps in the road by sending them to the Quick Start Guide.

Get there early

Start your meeting a few minutes early, especially if you have invited clients or other external parties. This will give you time to join and prepare for your meeting.

Help using headsets

If people experience difficulties when using their headsets, use the Chat panel to help them get connected. It could be that their microphone and headset have not been configured correctly, so start here.

Turn your video on

Video makes for a much more immersive meeting experience and aids communication. If you, as the host, turn your video on, it will encourage others to do the same.

Show your meeting window

Share your Webex Meeting window with new users to teach them the in-meeting options that are available in Webex Meetings. Or if someone in the meeting is struggling, you can to show them where to go and what to select. To do this click the Share menu and select My Meeting Window.

Mute your audiences

To avoid noise disturbances at any time, you can choose to mute everybody at once.

Record the meeting

Make sure no one misses the important details. Record the audio and the presentation.

Keep people engaged

Keep your session engaging by asking questions, giving the floor to others and encourage everyone to turn their video on. Share your application to show the meeting agenda, presentation, actions, etc, and refer to it regularly to drive discussion and boost participation. If you have uploaded your presentation, the screen annotation tools are very useful to keep everyone on the same page.

Top tips for dealing with poor connectivity:

Switch to a phone connection easily when using the computer for audio.
Switch the webcam off.
Share a file or a whiteboard instead of the screen.