With more options than ever available to create a collaborative workplace in the most innovative of ways, it can be tough to stay up-to-date. This means workplaces often have technologies or practices that may be past their prime or not as efficient as possible, which can have a knock-on effect across the business. This appears a very common occurrence, with almost 9 in 10 (87%) workers believing communication and collaboration tools in their workplace could do with improvement. Whilst ineffective tools can pose problems for all, workers in medium sized organisations are the most likely to believe those in their workplace can be improved (92% compared with small business at 82% and large businesses at 86%).
In line with these findings, usage of collaboration tools would significantly increase across the board if a better user experience was available, with medium sized business being the most likely to experience increased uptake (medium 88% compared with small 77%, large 81%).
For workplaces to function efficiently following implementation, it’s important to take a holistic approach, and consider what happens after the technology is implemented, such as training and education, as well as ensuring the adoption of systems and practices occurs on a consistent organisation-wide basis.
Evidence shows that once technology has been adopted effectively, usage is likely to increase, with 61% of collaborative tech users wanting to continue increasing their use of such tools and more than half (56%) of flexible workers wanting to increase these practices.
