Cisco Webex Control Hub Long Term Success

Cisco Webex Control Hub EssentialsYour complete guide to efficient administration and designing user experience for long-term success.This toolkit provides you, as an administrator, a quick start to configure the best Webex experience for you and your users. You may be here because:Contents

Your toolkit for long term success with
Cisco Webex Control Hub

This toolkit provides you, as an administrator, a quick start to configure the best Webex experience for you and your users. You may be here because:

You're a brand new Webex customer.
You're revisiting the health of your Webex configuration.
You recently linked your Webex Site Admin site to Control Hub.

By following this guidance, you will streamline user management, enable a consistent end-user experience, and have a solid foundation to integrate your workflow.

This book has been created with you in mind to make you aware of the most important parts of Webex Control Hub and the best order to configure them.

Talk with other administrators like you

Join our Webex Community to connect with other Control Hub administrators. Post your questions and thoughts in an open forum.

In this toolkit, you will find

Guidance to get started with Control Hub or optimize your existing configuration.
Clearly outlined path with a start and endpoint.
Links to other resources to take you that extra mile.

Made for you

We’d love to hear your feedback on how this toolkit has helped you and your colleagues to configure the Control Hub to match your specific needs.

What brought you here?

I’m a brand new Webex customer.
I’m revisiting the health of my Webex configuration.
I recently linked my Webex Site Admin site to Control Hub.

What is the Cisco Webex Control Hub?

Webex Control Hub is the single interface for Administrators to manage and realize the value of all that Webex has to offer.

In Webex Control Hub, you can

Manage user accounts.
Control access and authorization.
Assign Webex services and licenses.
Setup Webex Devices.
View usage analytics.
Gain insights into user adoption.
Configure organization-wide settings.
Troubleshoot possible issues.

Check out the complete Getting Started guide.

Want to follow along? View the how-to videos.

Site linking

Site linking enables Webex Meetings customers to continue using the Site Admin interface while accessing new analytics and troubleshooting tools from Control Hub. We encourage you to also link users to access the latest enhancements for the best Cisco Webex experience.

Administrator permissions

You can set up users in your organization with different administrator permission levels. Administrator roles are also available to partners.

Tip: If you don't currently have a Webex site managed in Cisco Webex Control Hub and you want to explore the capabilities further, ask your Cisco partner or sales contact to create a test site for you.