These new voice intelligence features are delivered with the added power of Cisco. Machine learning models help continue to build greater accuracy based on Cisco data (never customers data).
Cisco’s security is industry-leading. As a first-party provider of the transcription service, customer's data is kept safe from start to finish because it stays in the Cisco cloud.
Like all Cisco products, the Cisco Cloud security data governance, compliance, and e-discovery guidelines apply. This gives customer's data the highest level of integrity.
See our Summary of Cognitive Collaboration data handling and privacy on the next page.